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PastaShock's avatar
PastaShock
Explorer | Level 4
1 month ago

Editing PDFs on Dropbox on Android corrupts the PDF

Device TCL NxtPaper 14 Operating System/Browser (if using the web) Android 14 Dropbox App Version (if using the app) 454.2.2 Syncing Status Up To Date Question or Issue I am using Dropbox ...
Android
edit
File access
Mobile
PastaShock's avatar
PastaShock
Explorer | Level 4
1 month ago

I may have figured this one out. When I exit PDF Viewer Pro, it doesn't look like it actually closes out of the PDF. So, when I open the PDF again, it opens it again in another tab. I think this is causing the issues I am having.

I sent a support request to the vendor. I'll let you know what they say.

It looks like if I bring up the task viewer in Android 14, I can see each opened PDF in its own window and can kill any open PDF. So, that may be a workaround until this gets fixed. The problem is remembering to do that. Cause if I don't, it will corrupt the PDF.

  • Hannah's avatar
    Hannah
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    1 month ago

    I'm glad to hear that you figured out a possible cause for this, PastaShock!

    Do keep us posted with the results from your support request, we'll be happy to know that you got it resolved when you do.

    Cheers!

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