Need to see if your shared folder is taking up space on your dropbox 👨‍💻? Find out how to check here.

Forum Discussion

jpkelly's avatar
jpkelly
Explorer | Level 3
3 years ago
Solved

Email Message from Dropbox about deleted files

I received an email from Dropbox, shown below, notifying me that my deleted files will soon be deleted. This is fine, however I'd like to review them in advance of the deletion. The link takes me to:...
Delete
restore
  • Megan's avatar
    Megan
    3 years ago

    Hi jpkelly, you mentioned that the files are displayed when you visit your Events page, right? You can either restore them, and see the full content. 

     

    Or you can contact Support, in order for them to have a more account-specific look into this. However, I am not sure that they would be able to give you a full list of almost 1K of files.

Walter's avatar
Walter
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Hey jpkelly, thanks for posting on our Community and happy Monday!
 

These look like shared folders that were probably backed up to your Dropbox account, or shared after you had backed them up to Dropbox. 

 

Can you find them in your backups page or your sharing tab perhaps, instead of your events page or the deleted files page?

 

Let me know of any updates, John. 

jpkelly's avatar
jpkelly
Explorer | Level 3
3 years ago

Hi Walter,

Thank you for your reply.  I've looked in all the locations that you recommended to no avail. I searched all of the directories in my pc. I searched my online dropbox directories, nothing. The files are displayed on the Event Details page but are grayed out. There is that tempting "RESTORE" button but I'm scared to death to click on it. 

John

About Delete, edit, and organize

Solve issues with deleting, editing, and organizing files and folders in your Dropbox account with support from the Dropbox Community.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!