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SimonThursday's avatar
SimonThursday
Explorer | Level 3
3 years ago

Empty Folders Keep being deleted

A week ago loads of empty folders I have on Dropbox were deleted. Initially I spent loads of time looking at them and restoring them, Dropbox then deleted the ones I had restored. Now I waste no time and I restore the empty folders and Dropbox then deletes them a day or so later. It is happening so fast that it cannot be a human but I don't know how to stop Dropbox deleting the folders I want - even if they are currently empty

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  • Walter's avatar
    Walter
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Thanks for keeping us in the loop and your sharing your feedback on this SimonThursday 

     

    Could you also share your ticket ID so that we can look it up in our system to make sure we've  covered everything? 

  • Wesley L.'s avatar
    Wesley L.
    2 years ago

    I just wanted to let you know, you aren't imagining things. I've been having the same issue. Empty folders disappear. I recreate them, they disappear. I don't have this issue with any other files on my computer that aren't within Dropbox, so I can only assume that it's a Dropbox function that's deleting empty folders automatically.

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