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Forum Discussion
Wingman684
2 years agoNew member | Level 2
File re-set to previous date
I saved an excel file to dropbox, and on two occasions when I next open it, it has re set back 6 months losing lots of important information. should this happen? if so how can I stop it?
1 Reply
- Walter2 years ago
Dropbox Community Moderator
Hey Wingman684 - thanks for bringing this to our attention.
Can you just clarify if you're working on the file locally on a mobile device, your computer, or if you're doing this via the website directly?
What do you see in the file's version history and/or the events page?
Let us know more and we'll take it from there.
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