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Files are being deleted on their own and it's been happening for some time now
i am not deleting the file but Files in my dropbox are automatically deleted , deleted files donot carry any name ie who deleted. There seems to be major Bug .. This is happening for past 3-4 months
Its strange , there seems to be some problem with dropbox , i have 22 GB storage in my account , presently using around 18 GB and files are getting deleted . This raises question marks on the safety of data at dropbox. Anybody pl help
- Megan
Dropbox Community Moderator
Hi iasstudygroup, let's jump right to it!
Is the content that's getting deleted part of a shared folder?
Can you clarify, what your Events page at www.dropbox.com/events shows? This page gives you an overview of all activity in your account including files events (adds/edits/deletes), as well as adding or removing shared folders.
Keep me posted, and we'll take it from there!
only files from folders getting deleted , everytime i have restore
yes folders are mostly shared
- Megan
Hi iasstudygroup, since the folders are mostly shared, then it could be a different member deleting content from there.
Because all shared folder members have access to the folder and its content -especially if they have editing access-, have you checked to make sure if that's the case?
Its strange , there seems to be some problem with dropbox , i have 22 GB storage in my account , presently using around 18 GB and files are getting deleted . This raises question marks on the safety of data at dropbox. Anybody pl help
It may be deleted or the Dropbox system is corrupted. I just had several thousand files deleted. That incident led me to this article.
If you are a self-delete person, you cannot delete thousands of files in many folders (not folders) at the same time.
I'm also very worried about the data now. Because the most important data, I prioritize syncing Dropbox on my computer
i have 22 GB in my account , i am a user 20 years old, contributed/recommended more than 500 user in the beginning . Why i am not allowed to use 22 GB , i have earned it. It seems to be highly unethical or a technical glitch. pl act rationally
- Hannah
Hey iasstudygroup, why do you think that you're not allowed to use your earned free space?
Regarding the deleted files, when you restore them, have you tried checking their version history, to see which user or which device is deleting the files?
Hi guys , just 24 minutes ago , my more tan 500 files got deleted from dropbox. there was no name who deleted it. Is dropbox safe. Pl suggest
