Forum Discussion

iasstudygroup's avatar
iasstudygroup
Explorer | Level 4
4 years ago

Files are being deleted on their own and it's been happening for some time now

i am not deleting the file but Files in my dropbox are automatically deleted , deleted files donot carry any name ie who deleted. There seems to be major Bug .. This is happening for past 3-4 months
Delete
restore
iasstudygroup's avatar
iasstudygroup
Explorer | Level 4
3 years ago

Its strange , there seems to be some problem with dropbox , i have 22 GB storage in my account , presently using around 18 GB and files are getting deleted . This raises question marks on the safety of data at dropbox. Anybody pl help

iasstudygroup's avatar
iasstudygroup
Explorer | Level 4
3 years ago

i have 22 GB in my account , i am a user 20 years old, contributed/recommended  more than 500 user in the beginning . Why i am not allowed to use 22 GB , i have earned it. It seems to be highly unethical or a technical glitch. pl act rationally

  • Hannah's avatar
    Hannah
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    Hey iasstudygroup, why do you think that you're not allowed to use your earned free space?

     

    Regarding the deleted files, when you restore them, have you tried checking their version history, to see which user or which device is deleting the files?

    • iasstudygroup's avatar
      iasstudygroup
      Explorer | Level 4
      3 years ago

      Hi guys , just 24 minutes ago , my more tan 500 files got deleted from dropbox. there was no name who deleted it. Is dropbox safe. Pl suggest 

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