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MachiA
6 years agoNew member | Level 2
Files Blank when opened
Hi All,
I had restored a previous version of my Scrivener file back in January due to a syncing issue. In January when I restored my file I could open it up, and all my data was there (the restored version was from November). I just opened this same Scrivener file today, and everything is blank. For those familiar with Scrivener, the folders and titles of folders are all there, as well as the titles for my notes, but when I open the folder and file, there are no words or characters. Whenever I try to load versions previous to January I get an unknown error while loading. This has never happened before, as I've used Dropbox free for over 10 years.
Please help.
1 Reply
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- Walter6 years ago
Dropbox Community Moderator
Hi MachiA; welcome to our Community!
Can you please try clearing your browser's cache, an incognito window and/or another browser as well?
If you get the same results, please send me a screenshot so I can have a look too.
Thanks a bunch!
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