We Want to Hear From You! What Do You Want to See on the Community? Tell us here!

Forum Discussion

MachiA's avatar
MachiA
New member | Level 2
6 years ago

Files Blank when opened

Hi All,

 

I had restored a previous version of my Scrivener file back in January due to a syncing issue. In January when I restored my file I could open it up, and all my data was there (the restored version was from November). I just opened this same Scrivener file today, and everything is blank. For those familiar with Scrivener, the folders and titles of folders are all there, as well as the titles for my notes, but when I open the folder and file, there are no words or characters. Whenever I try to load versions previous to January I get an unknown error while loading. This has never happened before, as I've used Dropbox free for over 10 years.

 

Please help.

1 Reply

Replies have been turned off for this discussion

About Delete, edit, and organize

Solve issues with deleting, editing, and organizing files and folders in your Dropbox account with support from the Dropbox Community.

Need More Support

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!