We Want to Hear From You! What Do You Want to See on the Community? Tell us here!

Forum Discussion

LorisV's avatar
LorisV
New member | Level 2
3 years ago

Folder "files on my computer" re-occurring

Hi, I hope this is the right category, I'm having a problem with a folder.

 

Dropbox creates automatically the folder "files on my computer" and after I delete it the folder re-appare in an infinite loop. 

Anyone had the same issue and found a solution to not show this folder on my desktop?

Delete
desktop
Organize

1 Reply

  • Walter's avatar
    Walter
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    Hey LorisV, sorry to hear you're having issues with this.

     

    Can you please have a look at your events page and let me know what you find about those actions?

     

    You could also check the version history of a sample file from the ones that keep re-appearing and see which computer, process or user is adding it back to your account.

     

    In any case, please keep me posted!

About Delete, edit, and organize

Solve issues with deleting, editing, and organizing files and folders in your Dropbox account with support from the Dropbox Community.

Need More Support

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!