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Solved
Folder has no restore button or Rewind option
My folder is not in the deleted files section.
When clicking show deleted files, there is no option to restore the folder once selected.
If I double click the selected folder, there is a res...
Hey ColeM let me also jump in here!
Since you're on a paid plan, I'd recommend contacting our Support directly about this.
I'm suggesting this route, since they'd have more tools, and better visibility on the account's content in order to guide you and give you the appropriate next steps.
If you wish, we can always continue here, or I can open a ticket on my end for you. Thank you!
Jay
Dropbox Community Moderator
Dropbox Community ModeratorHi ColeM, thanks for bringing this to our attention.
Was this folder a personal folder, or a shared folder?
This will help me to assist further!
JayI appreciate your help. I was wondering if you were able to find a solution here or an update?
- Megan
Hey ColeM let me also jump in here!
Since you're on a paid plan, I'd recommend contacting our Support directly about this.
I'm suggesting this route, since they'd have more tools, and better visibility on the account's content in order to guide you and give you the appropriate next steps.
If you wish, we can always continue here, or I can open a ticket on my end for you. Thank you!
- Theresa
Community Manager
Hey there ColeM , and welcome to the Dropbox Community 🎉.
I'm Theresa a Community Manager here at Dropbox HQ and I just wanted to check in and see if our support team was able to resolve your issue 👩💻. I hope everything’s all sorted, but if not, just give me a shout, I’m happy to help.
T 😺 (Dropbox Community Manager)
