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Forum Discussion
How can I get the user who sends a signature template to get a response?
Hi
I have created a template for my team to use. When one of us sends the link to the template for a signatory, everyone in the team receives the response once the document is signed. Can I change the settings so only the person who sends the link to the template for signature receives the response when the document is signed?
5 Replies
- Jay
Dropbox Community Moderator
Hi GemmaMartin, thanks for contacting us!
Could you clarify how you're accessing your templates? Is it via the main Dropbox Sign page, or via the Signatures page?
This will help me to assist further!
Hi Jay
Accessing the link to the template by signing into dropbox, going to templates and then copying the link to the template. The link is then emailed to the signatory.
Regards
Gemma
- Jay
As some template features are available for certain paid plans, I'd recommend contacting the support team directly for further assistance.
Hi Jay
Unfortunately it tells me I have to update my subscription if I want to contact support so that isnt an option.
- Jay
Thanks for the info, currently it isn't possible to amend this setting you're requesting.
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