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Forum Discussion
chuonghoang
2 years agoNew member | Level 1
How can I recover files deleted 2 months ago?
I am currently using a package for 5 members. Currently, one of our members has a virus on his computer, so all the files in a folder were deleted, which we forgot to restore more than 2 months ago. ...
- 2 years ago
Unfortunately the recovery window for a family account is still 30 days: https://help.dropbox.com/delete-restore/missing-reappearing-corrupted-files
As the files were deleted longer than 30 days ago they are not recoverable I'm afraid.
Jay
Dropbox Community Moderator
2 years agoAs it's been well over 30 days, and it doesn't sound like you were on a paid plan with more than 30 days of version history, then it wouldn't be possible to recover those files, unfortunately.
chuonghoang
2 years agoNew member | Level 1
Hello Jay, I am currently using the Family 5 members plan, which costs $216.11 per year.
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