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SuperTxGuy's avatar
SuperTxGuy
New member | Level 2
3 months ago

How can I recover files deleted 3 years ago?

I'm on a free plan right now. In '22 I sold my biz and along with it, all the dropbox files I used to had (LOTS). Before transferring all the files to the new owner, I downloaded a giant folder full...
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Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 months ago

Hi SuperTxGuy, thanks for contacting us about your missing files. 

In order to recover them, you would've needed to have the Extended Version History (EVH) purchased back when the files were deleted, and you would've needed to be on a Dropbox team as well, since those are the plans with a 10 year recovery period with EVH. 

If you were to purchase the EVH now, you wouldn't be able to recover the files as the feature isn't retroactive, and the files would've been permanently deleted by now.

We're sorry we can't be more helpful on this matter.

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