We’re Still Here to Help (Even Over the Holidays!) - find out more here.
Forum Discussion
Azfar Wajid
2 years agoNew member | Level 2
How can I restore files that were accidentally deleted?
hello i want to restore my 7 to 8 years old data, which is deleted by mistake
rewired2change
2 years agoExplorer | Level 4
Someone shared a folder with me. I moved them and renamed some of them. The folders are there but all the files are gone. The other person said they got a notification they were deleted. So NEITHER of us have copies of the files
How do I get them back?
Hannah
Dropbox Community Moderator
2 years agoHey rewired2change, thanks for joining us on the Dropbox Community.
Have you checked your deleted files page or your events page, to see if you can find the files?
Also, make sure to check your shared page, if you cannot find them in the pages above.
- rewired2change2 years agoExplorer | Level 4
I checked he Shared and Deleted Folders. Nothing there. I found something in the Event Folder but how do I get a copy of it all?
- rewired2change2 years agoExplorer | Level 4
Okay I need to get editing privileges to restore them. Phew. Where is the link to the Events page in my DropBox?
- Megan2 years ago
Dropbox Community Moderator
Hey rewired2change, you can access the events page only by visiting the relevant link that Hannah provided.
About Delete, edit, and organize
Solve issues with deleting, editing, and organizing files and folders in your Dropbox account with support from the Dropbox Community.
The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!