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Builda's avatar
Builda
Helpful | Level 5
3 years ago
Solved

How can I restore my original Dropbox?

Trying to get hold of support on this one because it's driving me insane! I originally had a personal account with 5gb and all of my honeymoon photos in it. Some friends of mine overseas gave me acce...
dropbox business
restore
  • Mark's avatar
    Mark
    3 years ago

    As long as you were removed within the last week it is recoverable, after that, its not I'm afraid 😞 

Builda's avatar
Builda
Helpful | Level 5
3 years ago
No worries, thanks anyway I think I probably lost everything then! The only other option is, if by chance I still have a local copy of the old dropbox, because I turned off, automatic update, so the old dropbox should still be on at least one of the computers in this house! Thanks for your help
Rich's avatar
Rich
Icon for Super User II rankSuper User II
3 years ago
Builda wrote:
... the old dropbox should still be on at least one of the computers in this house!

Make sure you power up that machine while it's disconnected from the Internet, just in case. If the Dropbox client is still installed and the account was set to remote wipe, the first thing the Dropbox client would do is delete all the files from the local folder.

  • Builda's avatar
    Builda
    Helpful | Level 5
    3 years ago
    Absolutely, I will 100% make sure the Internet is turned off when I turn on the computer I think it's backed up on. Thanks everybody for your help. All the best with a Dropbox in the future. I'm going to stick to off-line storage I think!! Lol

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