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177 TopicsHow to delete my Dropbox Backup files
Hello, I saw that my file box is almost full - Personal Dropbox spaceUsing 22.4 GB of 22.75 GB Regular files (107.9 MB) Backup (21.8 GB) Replay (0 bytes) Shared files (443.9 MB) Unused space (388 MB) I am suprised that I have Backup 21,8gb I do not see anywhere what files are those and how to delete them, because I do not use any backups on dropbox. Can anyone please tell how to delete them, because I do not know even where they are stores and there are no folders with name Backup.74Views0likes6CommentsAfter Dropbox for teams trial I received an email about deletion of shared folders
I accepted a trial of a Team Dropbox. Now, that's over and I've decided not to proceed, but I'm being told that 6 of the 10 shared folders are about to be deleted. The thing is that all of those folders are Owned by someone else (ie they pay for their storage)...is Dropbox going to delete the information from their account, or just remove the access for the Team Dropbox (ie me)?Solved124Views0likes6CommentsNeed to add more than 20 tags per file
Hi, We want to be able to search our files in Dropbox using more than 20 tags to describe them. Is there a way to increase this limit? Or another workaround to be able to search any file using more than 20 "tags"? We've tried adding a new file property using the API but it seems like we can't search files on Dropbox website by file property. Thank you for your help!35Views0likes3CommentsPersonal Folders for users in Dropbox teams
To better structure our business account's content, I would like to be able to aggregate all of the user's personal folders into one location/folder. This would allow for better control and oversight while also complying with our company structure.54Views0likes2CommentsRoot folder control removed from Finder in Dropbox Business
The business version of Dropbox no longer allows users to add or remove folders in Finder from the root Dropbox folder. This change was just applied to my account, but I came across a thread from 10 months ago — now closed — where many other users expressed similar frustration, with no clear reasoning provided. I’m genuinely curious why Dropbox would choose to make the root folder essentially unusable outside of their website. As a workaround, we’ve created a single folder inside the root, which we now use as our working root folder to maintain our existing workflow. But honestly, it feels ridiculous that this workaround is even necessary. Could someone from Dropbox explain the reasoning behind this change? My first guess was that it might be a safeguard against accidentally deleting important folders — but that doesn’t really hold up, since users can still easily delete folders inside a makeshift root folder in Finder.92Views0likes5CommentsCan I automatically rename files within a folder based on their added date/username?
Dear Dropbox Gurus, I am setting up a folder where members of my team will be able to upload data from an external system that we will use for other processes. What I would like to do is unify the file names and if possible have Dropbox automatically rename the files to a standardized format without relying on the user to do this. We would like to have the files named in the following format: "BW_Scoring_Data_"{FileTime Stamp Format YYYYMMDD_HHNN - use date/time from file if exists/otherwise use current date/time}_{UserName}.{fileExtension} So for example: if I had uploaded the file "BW+Score+Recorder+-+with+AI_April+20,+2025_09.52 (1a).xml" I would like to have it renamed: BW_Scoring_Data_20250420_0952_GaryH_BAR01.xml Is this possible to set up via Dropbox Automation? If so, how?45Views0likes2CommentsI had previously paired my accounts, but my files are no longer in my personal Dropbox.
Help... I've had a personal paid plus dropbox account for 3+ years for all my freelance design work. A 6 months ago I was working for a studio that also used dropbox and gave me a work email to access their dropbox from my laptop as well. I could then access their files and my own dropbox. I remember I could access both logins from the dropbox module icon. I brought a new laptop and began syncing my dropbox onto it and noticed that I've just logged into their work account and my personal account isn't there. Therefore all my personal dropbox files are now on their work account and when I went to login into my personal account it's created a brand new dropbox account and is completely empty. So there's a few questions I have.. 1. How do I get all my files back onto my personal dropbox? 2. Why has my personal dropbox account disappeared? 3. Why have I been paying getting billed for PLUS on my personal dropbox for 6+ months while the account hasn't existed? Any help would be appreciated, thanks!39Views0likes1Comment