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thara's avatar
thara
Explorer | Level 3
6 years ago
Solved

How can I revert accidential folder move without affecting file sync?

Some of my teammates accidentially move a huge folder into another directory. It's easy to revert locally with Ctrl+Z but I'm afraid if it affects to file sync. What is the correct way to recover this kind of mistake?

I suppose that every operation will be queued and executed in certain timing so in a case of the mistake I stop dropbox, remove local dropbox folder and restart dropbox from the initial sync. Despite understanding it is stupid to wait for hours and hours I'm doing like this for safety but I hope there's more clever solution.

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  • Rich's avatar
    Rich
    6 years ago

    Yes, any changes made within Dropbox will sync to all other connected computers. There's no other way to revert a change like that without it syncing. Even if you were to rewind the account to a specific day, all the changes would need to sync to the conencted comptuers.

    Your best course of action is to simply move the folder back and allow the changes to sync.

8 Replies

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  • Walter's avatar
    Walter
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    6 years ago

    Hi thara - welcome to the Community and happy Friday!

    Just so I can better advise here, could you send me the exact status of the desktop app as shown within your computer's system tray/menu bar? Is it 'Up to date' or still syncing those changes? 

    Let me know what you find and we'll take it from there. 

  • thara's avatar
    thara
    Explorer | Level 3
    6 years ago

    Hi @Walter, happy Friday for you too!

    The machine that made mistake is syncing from the begenning and the other machines are all 'Up to date', so the mistake is not affected to the others.

  • Walter's avatar
    Walter
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    6 years ago

    Hi again thara; how are you today?

    Do you have any updates on the matter?

    If your app is showing 'up to date' now, you can move those files back to their original location as desired. 

    Keep me posted please! 

  • thara's avatar
    thara
    Explorer | Level 3
    6 years ago

    Okay, I simplify my question; what should I do when a huge dropbox folder has accidentially moved? I want to revert immediately as if nothing has happened.

  • thara's avatar
    thara
    Explorer | Level 3
    6 years ago

    Won't the folder move performed on another machines then Walter ?

  • Rich's avatar
    Rich
    Icon for Super User II rankSuper User II
    6 years ago

    Yes, any changes made within Dropbox will sync to all other connected computers. There's no other way to revert a change like that without it syncing. Even if you were to rewind the account to a specific day, all the changes would need to sync to the conencted comptuers.

    Your best course of action is to simply move the folder back and allow the changes to sync.

  • thara's avatar
    thara
    Explorer | Level 3
    6 years ago

    Thank you Rich for your exact and elaborated answer. I close this topic.

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