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TBox09's avatar
TBox09
Helpful | Level 5
20 days ago
Solved

How can I share files within a folder in a specific order?

Question or Issue
I'm a pro photographer and I use dropbox to deliver photos to my clients.  I number each photo (i.e. "Smith-1, Smith-2, Smith-3, etc...).  Dropbox used to share them in order (lowest number to highest) now they share in reverse order (highest number to lowest).  I want to change this back to the way it was but I'm having no luck figuring it out.  Any help?? 

  • Hi there TBox09​, thanks for posting to our Community.

    There should be a little arrow next to the "Name" column above your files:

    Can you make sure the arrow is facing upwards and let me know if that helps?

    Thanks!

5 Replies

  • TBox09's avatar
    TBox09
    Helpful | Level 5
    12 days ago

    Hi Theresa -

    I'm a professional photographer and I use Dropbox to share the photos with my clients.  So, they are for viewing only.  When I share the photos, I want them to appear in a certain order so it flows well when my customer views the photos.  Dropbox has always done that until recently.  I don't know how or why that little 'arrow up' went away but I'm glad this community exists so I could identify the problem.  

  • Theresa's avatar
    Theresa
    Icon for Community Manager rankCommunity Manager
    14 days ago

    Hi there TBox09​ and thanks for joining us in the Dropbox Community! 😊

    I am glad to see your issue is resolved - questions about ordering files inside shared folders come up often, so it’s great that things are clearer now and your issue is resolved. 

    By the way, I’m Theresa 👩‍💻, one of the community managers here at Dropbox HQ. I’d love to hear a little more about your setup: Are these files part of a project you’re collaborating on, or are you sharing them for viewing only? Sometimes knowing the context helps us offer the best workaround.

    Feel free to share more details - I’m here and happy to help!

    T 😺 (Dropbox Community Manager)

  • Megan's avatar
    Megan
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    18 days ago

    Hi there, TBox09​!

    Happy to see that your issue is now resolved! If you need anything else, just give us a shout. 😇

  • TBox09's avatar
    TBox09
    Helpful | Level 5
    18 days ago

    Hannah -

    That worked!  I never would have known that arrow was there because there was no arrow whatsoever until I clicked to the right of "Name" and it magically appeared.  Appreciate the help!!  

  • Hannah's avatar
    Hannah
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    18 days ago

    Hi there TBox09​, thanks for posting to our Community.

    There should be a little arrow next to the "Name" column above your files:

    Can you make sure the arrow is facing upwards and let me know if that helps?

    Thanks!

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