We’re Still Here to Help (Even Over the Holidays!) - find out more here.
Forum Discussion
feckdolphin
2 years agoNew member | Level 2
How do I delete a file someone I don't know shared with me?
How do I delete a file someone I don't know shared with me? Someone shared a video with me and it's in my account. There are not options to delete, hide, or remove it. I don't recall getting a no...
Megan
Dropbox Community Moderator
2 years agoHey feckdolphin, let's see what we can find together about this!
You mentioned that this is a file that you can only locate by searching for it. If you access your shared tab online, are you able to locate it there?
Also, if you check your email address, are you able to locate any relevant Dropbox emails informing you that someone shared this file with you a few months back?
Let me know more, and we'll take it from there!
About Delete, edit, and organize
Solve issues with deleting, editing, and organizing files and folders in your Dropbox account with support from the Dropbox Community.
The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!