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Forum Discussion

Richard W's avatar
Richard W
New member | Level 2
2 years ago

How do I delete backup folder?

I need to delete the backup folder, how do I do this?

6 Replies

  • Jay's avatar
    Jay
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Hi Richard W, thanks for messaging the Community.

     

    It depends on what kind of backup you're referring to, is this for a computer backup or an external drive backup? Also, are you trying to remove a single folder, or the entire backup itself?

     

    Are you able to see the backup on this page?

     

    This will help me to assist further!

  • Richard W's avatar
    Richard W
    New member | Level 2
    2 years ago

    Jay,

    Thanks for responding. The backup folder I need to delete is within the Drop Box program, one I didn't realize I was setting up and would take up my entire 2 GB of free space. Therefore, this is what I need to delete so I can import new file. 

    Richard

     

  • Jay's avatar
    Jay
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Thanks for the info, if you need to disable the backup, you can do so by following these steps.

  • Richard W's avatar
    Richard W
    New member | Level 2
    2 years ago

    Thanks for your response. This is a computer backup. not external; I want to delete the entire backup that resides in DropBox, and delete the program to do any further backups.

  • Richard W's avatar
    Richard W
    New member | Level 2
    2 years ago

    I am able to see the backup, I click delete but program says pop-up blocked.

  • Jay's avatar
    Jay
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Could you attach a screenshot showing the prompt about the pop-up being blocked?

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