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Forum Discussion

joe_scotto's avatar
joe_scotto
Helpful | Level 5
6 years ago

How do I delete or remove Vault?

I created a Vault with a pin and am able to use it... I just don't want it. How can I remove it from my Dropbox? It's cluttering up my file list.
Delete
desktop
Dropbox Vault
sync
miromannino's avatar
miromannino
Explorer | Level 4
5 years ago

If the problem wasn't bad enough, now I have multiple conflicting vaults I can't delete

 

Walter's avatar
Walter
Icon for Dropbox Community Moderator rankDropbox Community Moderator
5 years ago
Hey miromannino, thanks for joining the discussion here and sorry to hear about this.

If you'd like to completely disable the Vault, you can use the steps outlined here. 

On the other hand, if you'd like to remove any unnecessary Vaults:
  1. Open Dropbox Home: https://www.dropbox.com/home
  2. Hover over 'Vault.dbx-vault' and 'Vault (2).dbx-vault' to reveal the checkboxes
  3. Select the checkbox for both of these folders
  4. With these highlighted, please click on the ellipses [...] to find and click on 'Delete'
I hope this helps!
  • Kadah C.'s avatar
    Kadah C.
    Helpful | Level 5
    5 years ago

    How to I remove the floating Vault entry on my files list on the Android app? The app got forced updated after having to reinstall due to the very long standing "unknown error" bug.

     

    I do not use Vault. I will never use Vault. This is not a feature I will ever have a use for.

     

    This annoying floating "Vault" thing at the top of the file is list is purely an ad for a useless feature. How do I remove it? I'm tempted to revert back to an old version again as Photo Upload is still just as buggy/broken in the latest update.

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