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carelfransen's avatar
carelfransen
Helpful | Level 6
6 years ago
Solved

How long does Dropbox Rewind take?

Hello!   Two days ago a member of our team accidentally deleted most of the shared folders in our Business account. Therefore we are now using Dropbox Rewind to rewind back to the day before this...
  • Mark's avatar
    6 years ago

    It should be quite quick - although it sometimes fails if over 10,000 files. 

     

    To me it sounds like its failed. I'd say try it again and if it still fails log a ticket with support for help via www.dropbox.com/support and then track at http://dropbox.zendesk.com

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