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Forum Discussion
mmo
10 months agoHelpful | Level 6
How to delete a Dropbox folder from the Windows file system?
I recently had to change my email address. Trying to adapt that in my dropbox account I accidentaly created me a second drop-box account. After finding out about my mistake I took a second attempt an...
- 9 months ago
After another search I found a link that this terrific forum SW does not allow me to paste (claiming that it contains invalid HTML ||-( - it's a link to MS' knowledge base) and the command
"rd /s /q C:\$Recycle.bin"
mentioned there and executed in an admin shell finally did the trick.
mmo
10 months agoHelpful | Level 6
Yes - the behavior is the same. I have quit the application (from the taskbar icon) and I have also killed the afterwards still running Dropbox service (using Task manager) and then tried to empty the trash bin again. There was a short status dialog opening showing that the system (i.e. explorer) was first first counting the files to be removed and their total size. That dialog counted up to ~3 GBs but then the dialog just disappeared again (instead of showing these files actually being removed as they should be or as would be the case for "normal" files) and the two icons remained as shown in the above screenshot.
Hannah
Dropbox Community Moderator
10 months agoHey mmo, I hope it's okay for me to jump in here as well.
This is quite a strange issue.
To get more insight on the steps you followed, can you let me know how you connected the Dropbox application to the correct (original) account, after it was linked to the second one?
Are you able to access the second account on dropbox.com?
If so, can you check the list of connected devices on that account (from the security page in the account settings), to see if the particular computer still appears as connected to it?
- mmo9 months agoHelpful | Level 6
> let me know how you connected the Dropbox application to the correct (original) account, after it was linked to the second one?
I had logged out from the second account in DropBox (opening it via the taskbar icon) and logged in again this time using the credentials for the first account.
> Are you able to access the second account on dropbox.com?
Yes, I am . And in fact I kept it and am now using it for a different purpose (as relay for synchronisation between misc. mobile devices).
> check the list of connected devicesIn both accounts I see:
-------------------
DevicesYou haven’t linked any devices to your personal Dropbox account. Install Dropbox to sync your devices.
-------------------But file changes from my local Dropbox folder are synched to DropBox cloud and are e.g. visible via the browser. So, my primary/original account definitely is connected with my PC.
- Nancy9 months ago
Dropbox Community Moderator
mmo, can you also send me a screenshot of what you see under the Sync tab of your Dropbox app preferences?
- mmo9 months agoHelpful | Level 6
This Dropbox-SW starts to seriously annoy me! When I wanted to paste a screenshot into my response it declared that I am not a registered user and must first finish registration. WTF? I then clicked onto "finish registration" and it stated to have me sent a 6-digit code "to all my devices" that I need to enter. A few seconds later I got a popup stating "this is your registration code plus a number" but that popup disappeared so quickly again that I had no time to jot it down.
And now I am seeking where or via which channel this popup had appeared. It's not in the Windows' system notifications, it didn't come via Email, so where the heck is that registration code now hiding???
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