Forum Discussion

Zaveloff's avatar
Zaveloff
New member | Level 2
4 years ago

How to delete files on the web?

I received a message that my Dropbox is full and discovered that there are a large number of files that are stored online but are not on my computer. How can I delete these?
Delete
Technically challenged's avatar
Technically challenged
New member | Level 2
4 years ago

Hi - I've googled how to delete folders from Dropbox. The answer is to click on the relevant file, then on the ellipsis. I've done that but there is no option to delete the folders i want to remove. 

  • Megan's avatar
    Megan
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    4 years ago

    Hi Technically challenged, welcome to our Community! 

     

    Which platform do you use in order to delete your files? Are you using the website, mobile or desktop app? 

     

    Also, are you referring to shared content by any chance, or are the folders you want to delete uploaded by you?

     

    Let me know more, and we'll take it from there!

    • Technically challenged's avatar
      Technically challenged
      New member | Level 2
      4 years ago

      many thanks Megan, i appreciate your prompt response. im using the website ie https://www.dropbox.com/home/mattress [mattress is one of the folders i want to delete. it is not a shared file ie im the only one who can access it. 

      • Megan's avatar
        Megan
        Icon for Dropbox Community Moderator rankDropbox Community Moderator
        4 years ago

        Hi Technically challenged, thanks for the speedy response! 

         

        You'd need to access your homepage, locate the folder (don't access it) then follow the steps mentioned above in this thread. Can you give it a go? 

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