Forum Discussion

Simone11's avatar
Simone11
Explorer | Level 4
7 years ago

How to permanently disable confirmation prompt for file deletion on all devices

Hello,

we have dropbox api integrated to our application and recently we have started facing issues where our application cannot pull/delete data from dropbox folder unless we accept the confirmation promte d us. This has become annoying since we get the confirmation box each time we sync and delete data from a perticular folder. No luck even if we select option "Don't ask me again", the prompt appears again in sometime.

Please guide me through this so that we can permanently get rid of prompted option/confirmation box since this is giving lots of issues in our application

Please look into this as this is the priority since our clients are facing issue using the application.

 

 

Delete
Notifications
sync

12 Replies

Replies have been turned off for this discussion
Show More
  • Simone11's avatar
    Simone11
    Explorer | Level 4
    7 years ago

    Hello @Lusil,

    If you are looking for version number of the dropbox we are using latest v64.4.141.

    Also, none of the clients are having beta versions installed.

    we have also tried steps in system preferences of mac and dropbox app preferences to hide/disable notification option. none of the steps works.

    Please reach out to us ASAP

     

  • Lusil's avatar
    Lusil
    Icon for Dropbox Staff rankDropbox Staff
    7 years ago
    Hey Simone11, from what I understand, you’re referring to the notification mentioned in this thread, is that right?
     
    If so, as a first step, could you please send me a screenshot (excluding personal info) of what your Dropbox icon reads when you hover over it when you see this notification pop up? 
     
    Thanks in advance! :grin:

About Delete, Edit, and Organize

Solve issues with deleting, editing, and organizing files and folders in your Dropbox account.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!