How to refresh iPhone dropbox files

Hello there MOhl, let's see what we can do on this together. 

As a first step, could you make sure that the account you've signed in to on the mobile app is the same as the one you've logged in on the website? 

You can do this from: 

• Website - your General tab in your Settings.
• Mobile app - Account tab.

If you find that it's the same account, could you try clearing the Dropbox mobile app's cache? Maybe that will do the trick. 

Let me know how it goes, thanks!

Hi,

Thanks for the quick response.

I've double checked the account and I'm using the same account.

(some photos are the same).

I cleared the cache but that didn't help.

\In the app, it says it can't synch photos since "You don't have enough space to continue"

But on the account page in the app, it says I'm using 67.5% of drop box.

Thanks for getting back to me, MOhl. 

Were the deletions made from the desktop app by any chance? 

Could you send me a screenshot (without any personal information) of:

• The message that you see regarding the space?
• What you see when you hover over your Dropbox icon that's next to your computer's clock?

Keep me posted!

Hi Lusil 

Please see attached screenshots.

Please let me know if you need something else