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I can't delete my old backups
Need help: I looked at a few threads concerning deleting Old Backups but none have solved my issue. See attached screenshot. Somehow I've managed to set up a new backup for my PC which I've paused for now. I have tried countless ways to delete the backups that have filled my Dropbox...no joy. I've gone through the Backup Settings, and I cannot find the old backup to delete: Can anyone see what I need to do for this? Mike
How can I download files to my computer and delete them from Dropbox?
I need to SAVE a number of videos onto a FLASH DRIVE, then DELETE them from DROPBOX. OR JUST SAVE THEM TO MY COMPUTER. I do NOT want to delete them from my computer and save them to Dropbox, and that's all the info I can find. I have more computer storage than Dropbox storage. I have gone to Preferences - Sync - and checked the folder with the files in it. I went to my local Dropbox folder and they all have grey clouds, so I started to right click and make them Available Offline... but then I read that does not make them Local only. They are still synced. Please help.
Issue deleting a large number of files
Hi there. Sorry if a topic like this has already been made, but I require some assistance. See, I play a lot of PC games, but for some reason, Dropbox, or my computer, downloads any images that are seen in the game and has it saved here on Dropbox, which I absolutely do not need. When I saw that I went over the necessary amount of file storage, I tried deleting all of the images in my account, but it says its unable to. I don't know if its because there are so many files, or because of something else. If someone can show me an effective way to delete all of the files/image I have, or better yet, have Support or an Admin do it, I'd be greatly appreciative.
Apps create conflicted recursive copies of their contents filling my drive
Application Affected Dropbox Device Various Macs Operating System/Browser (if using the web) macOS Tahoe 26.2 and various Macs on lower versions Dropbox App Version (if using the app) 238.4.6075 Question or Issue For the second time now, I've found a file in a Dropbox folder that recursively keeps adding conflicted copies of itself in the app package. See a sample below of a partial transcript of my deletion attempt in macOS terminal: Amazon Kindle.app/Contents/PlugIns/SendToKindle (David Kaplan's conflicted copy 2025-12-09) (David Kaplan's conflicted copy 2025-12-10) (David Kaplan's conflicted copy 2025-12-15) (David Kaplan's conflicted copy 2025-12-16) (David Kaplan' ( (David Kaplan's conflicted copy 2025-12-19).appex Amazon Kindle.app/Contents/PlugIns/SendToKindle (David Kaplan's conflicted copy 2025-12-07) (David Kaplan's conflicted copy 2025-12-11) (David Kaplan's conflicted copy 2025-12-12 1) (David Kaplan's conflicted copy 2025-12-16 1) (David Ka (David Kaplan's conflicted copy 2025-12-19 15).appex Amazon Kindle.app/Contents/PlugIns/SendToKindle (David Kaplan's conflicted copy 2025-12-07 2) (David Kaplan's conflicted copy 2025-12-08) (David Kaplan's conflicted copy 2025-12-09 1) (David Kaplan's conflicted copy 2025-12-11) (David Kaplan (David Kaplan's conflicted copy 2025-12-13).appex There were hundreds or thousands of these (I have no idea, but I'm getting disk warnings that my drive is getting full). These were consecutive in the terminal session I use to recursively delete the sub programs... Even more interesting the two times this has happened, the files were in a data folder, not in a folder I would use for executing them. Being that this is on Dropbox, I've had to stop syncing on my 6 Macs, delete the files before I can turn syncing on again. At the moment a deletion attempt is still running after deleting over 165,000 items in that file. When this file creation happens it really slows down my computer. Also stranger, is that I don't have a "Amazon Kindle.app" in my Applications folder. I use a "Kindle.app" The first time this happened it was with a completely different program, not Kindle. What more info can I provide?
How can I move files out of my account and close it or keep my usage under 2 GB?
Question or Issue I have been on the Basic package for many years. I do not want to close my account. I overfilled my account long before the current charging regime came in. I cannot afford a paid account, so I need to move my files out and close the account, or at least keep it to 2GB. When I try to move the files out, I get a warning message saying I cannot move anything unless I purchase an account. I cannot afford an account. I am sure there must be an easy way around this. However, finding out what that easy way is is extremely time consuming. Please can someone just tell me the easy way without me having to read hours worth of 'Terms & Conditions'. Thank you.
