Forum Discussion

daveyp's avatar
daveyp
Helpful | Level 6
2 years ago

I can’t create new folders or move existing ones from my root Dropbox

This new file system for teams is absolutely awful and workflow-destroying. We can no longer create new folders or move folders on the root of the dropbox. That such a basic feature. Whenever I want ...
Organize
Web
Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Hi daveyp, we appreciate the feedback on this matter. 
 
We take all comments into consideration when improving the Dropbox app, site and services.

  • daveyp's avatar
    daveyp
    Helpful | Level 6
    2 years ago

    Thanks. Is there any way to get the old functionality back, or any plans to add it as an option? 

    Failing that, any workarounds or anything I'm doing wrong?

     

    I'm really surprised even Admins can't move team folders anymore, it's such a basic function.

About Delete, edit, and organize

Solve issues with deleting, editing, and organizing files and folders in your Dropbox account with support from the Dropbox Community.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!