Forum Discussion

daveyp's avatar
daveyp
Helpful | Level 6
2 years ago

I can’t create new folders or move existing ones from my root Dropbox

This new file system for teams is absolutely awful and workflow-destroying. We can no longer create new folders or move folders on the root of the dropbox. That such a basic feature. Whenever I want ...
Organize
Web
Hannah's avatar
Hannah
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Hey daveyp and Viveca, thanks for the screenshots and the additional info.

 

I just wanted to confirm that this is expected behavior.

 

Top-level folders can now only be created from our website, however, we've passed your feedback along to our team, so we appreciate you taking the time to reach out.

 

Let me know if you have any questions.

Slafitte's avatar
Slafitte
Explorer | Level 4
2 years ago

This is absolutely NOT expected behavior. Whomever created this system does not use the product. This is causing lost time and productivity, and is adding stress and frustration to our team. The sell for me was Dropbox's ease of use. This makes your product unusable, and if it does not change pretty **bleep** fast, then I will change to another solution. 

  • Slafitte's avatar
    Slafitte
    Explorer | Level 4
    2 years ago

    Adding: I am the administrator on our account, and I still don't have full acccess and capability over our files. 

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