Forum Discussion

daveyp's avatar
daveyp
Helpful | Level 6
2 years ago

I can’t create new folders or move existing ones from my root Dropbox

This new file system for teams is absolutely awful and workflow-destroying. We can no longer create new folders or move folders on the root of the dropbox. That such a basic feature. Whenever I want ...
Organize
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nada_dbx's avatar
nada_dbx
Helpful | Level 6
2 years ago

Hi, PM from Dropbox here. I'm sorry to hear you're having issues after the update. You should have gotten an email with subject `Update coming [Mon DD]: Next steps to prepare your team`. Could you please check your spam folders for that? 

And on the desktop file explorer, can you check and let us know if you're able to see context menu action to create folder at the Dropbox root? Screenshots will also be helpful if you can share!

FECHSTUDIO's avatar
FECHSTUDIO
New member | Level 2
2 years ago

Hi, the same here: no one on my team received any notification about the changes Dropbox was going to make.

 

Please believe it; this change is causing serious problems and wasting time in our workflow.

 
 
 
 
 
 

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