We’re Still Here to Help (Even Over the Holidays!) - find out more here.
Forum Discussion
daveyp
2 years agoHelpful | Level 6
I can’t create new folders or move existing ones from my root Dropbox
This new file system for teams is absolutely awful and workflow-destroying. We can no longer create new folders or move folders on the root of the dropbox. That such a basic feature. Whenever I want ...
Camille3C
2 years agoNew member | Level 2
This change just made it to my dropbox account and has practically stopped all workflow. We have been loyal DB customers for 10 years and this is making me rethink and switching to Drive. We need to be able to copy/paste in the root folder in finder for DB to be efficient for us. It seems like there are a lot of people with the same problem. When will this be addressed?
About Delete, edit, and organize
Solve issues with deleting, editing, and organizing files and folders in your Dropbox account with support from the Dropbox Community.
The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!