We’re Still Here to Help (Even Over the Holidays!) - find out more here.
Forum Discussion
I can’t create new folders or move existing ones from my root Dropbox
This new file system for teams is absolutely awful and workflow-destroying. We can no longer create new folders or move folders on the root of the dropbox. That such a basic feature. Whenever I want to to move folders from the root I have to copy them and then delete the old one, all via the web interface, this is far slower, with more chance of error and (I may be mistaken here) as the files are a copy rather than a move you have to download them again.
Would be fascinated to here rationale behind this. I'll be looking in to alternative services when I get some downtime because this isn't workable.
31 Replies
Replies have been turned off for this discussion
Anastasia,
Months have passed, and Dropbox has chosen to ghost its clients rather than address this issue. I suspect that a security or legal liability issue drove this decision, since the technology itself wasn't broken or problematic. So, some attorney dictated that all paying customers would suffer for the sake of reducing the risk that Dropbox might be held liable in some fashion. Frankly, that's pathetic.
Please consider this notice that as a long-time Dropbox customer and fan, I'm now actively seeking an alternative that's much more responsive to the direct feedback of active clients than it is to its corporate counsel. May your tribe decrease.
