Forum Discussion

Landon1's avatar
Landon1
Explorer | Level 3
2 years ago

I can't delete Dropbox Backup since I no longer have access to the device.

I can't delete the back up that is taking up a lot of space. I don't have access to the computer to delete it. I've linked the computer, but the back up still exist. even though I've unleashed the co...
Delete
Dropbox Backup
Landon1's avatar
Landon1
Explorer | Level 3
2 years ago
Yes
Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Hey Landon1, let's jump right into this! 

 

Just to summarize the situation here: you wish to delete your Dropbox Backup, but you have some trouble doing that, since you can't find your device when visiting your Security page, is that right? 

 

Provided this is the case, then I'd be happy to send you an email in order for us to have a closer look into this, and see what can be done.

 

Keep me posted, thanks! 

  • Landon1's avatar
    Landon1
    Explorer | Level 3
    2 years ago

    yes 

    • Hannah's avatar
      Hannah
      Icon for Dropbox Community Moderator rankDropbox Community Moderator
      2 years ago

      Thanks, Landon1, I just sent you an email, so we'll continue investigating there.

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