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Huddo's avatar
Huddo
New member | Level 2
18 days ago
Solved

I can't delete some files as they just keep reappearing

Device MSI Laptop Operating System/Browser (if using the web) Windows 10 Dropbox App Version (if using the app) 236.4.5918 Question or Issue I delete a bunch of photos everyday, b...
Delete
desktop
sync
  • Huddo's avatar
    Huddo
    17 days ago

    Gidday Walter, I've rebooted my laptop a couple of times, and it appears that the issue is now resolved.  Obviously the app on the phone was causing my problems.  Thanks again for your help.

Walter's avatar
Walter
Icon for Dropbox Community Moderator rankDropbox Community Moderator
18 days ago

Hey Huddo - sorry to hear you're having issues with this.

Often when you delete files or folders, they don’t immediately disappear from every synced computer. If you happen to have a synced computer running an application that is using the files you deleted, that will cause the files to reappear in your Dropbox account. Or, if you’re seeing a shared file or folder reappear after deletion, it may be that a person you shared it with is accessing it.

If you check the previous versions of the file and see that it was accessed from an application on another computer, you can delete it off of that computer to stop it from reappearing in your Dropbox account.

Let us know if that helps! 

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