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Forum Discussion
Solved
I can't delete some files as they just keep reappearing
Device
MSI Laptop Operating System/Browser (if using the web)
Windows 10 Dropbox App Version (if using the app)
236.4.5918
Question or Issue
I delete a bunch of photos everyday, b...
Gidday Walter, I've rebooted my laptop a couple of times, and it appears that the issue is now resolved. Obviously the app on the phone was causing my problems. Thanks again for your help.
So, I've deleted Dropbox from my phone, and now just using it on my laptop. My phone was the only other device linked to that folder. I'll have another look shortly to see if the folder is still populating. Thanks, and I'll let you know how I go.
Gidday Walter, I've rebooted my laptop a couple of times, and it appears that the issue is now resolved. Obviously the app on the phone was causing my problems. Thanks again for your help.
- Theresa
Community Manager
Hi there Huddo and thanks for reaching out in the Dropbox Community! 😊
I am glad to see your issue is resolved, files that keep reappearing can definitely be frustrating, especially when it isn’t clear what’s causing the sync loop, it’s great that things are now behaving as expected. Thanks for coming back to share the update about the app... it really helps others who run into the same situation!
By the way, I’m Theresa 👩💻, one of the community managers here at Dropbox HQ. Since you’ve been managing files directly on your computer, I’d love to know more about how you usually use Dropbox in your day-to-day. Are you syncing work documents, collaborating with others or organising personal files across devices? I’m always curious to hear how people fit Dropbox into their workflow.
Looking forward to hearing more,
T 😺 (Dropbox Community Manager)
Hi Theresa, I use Dropbox for our local Probus group, as I am one of the executive committee members, and it's so much easier to share the information needed among other committee members using Dropbox. Throwing PowerPoint meetings back and forth, until they're just right, is the simplest way, rather than ending up with copies everywhere. Thanks,
