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MariaD2's avatar
MariaD2
Explorer | Level 4
2 years ago

I can't move multiple files to a folder on the site, the Move option disappears when I try this

I hope I am the problem here, but I simply cannot find a way to move multiple files to a folder... As I select the second file, the MOVE option disappears. Also, when I choose to COPY instead, I ha...
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MariaD2's avatar
MariaD2
Explorer | Level 4
2 years ago

RubinRolongSo, from what you are saying, it's not a problem, it is the way it is designed to "function".

 

I was trying not to reach the same conclusion, much less the same solution. I will not do this manually, no way.

 

Again, Hannah , it is a pretty basic action for anyone dealing with any type of file in large quantities...

Hannah's avatar
Hannah
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Hey MariaD2 and RubinRolong, we appreciate you letting us know about your experience, however since I'm testing this on my end and I am in fact able to move multiple files to other locations in my Dropbox at once, I'd like to look further into this.

 

RubinRolong, can you please give us the ticket number for your communication with our support team, so I can look into it?

  • Megan's avatar
    Megan
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Unfortunately we can't access your link for security & privacy reasons MariaD2. 

     

    Can we send you an email, in order for us to have a closer look into this? 

  • MariaD2's avatar
    MariaD2
    Explorer | Level 4
    2 years ago
    Yes, that would be great, thanks
  • Megan's avatar
    Megan
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Hey MariaD2, I just sent you an email!

     

    I'll be happy to see you there. Thanks!

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