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szekanggg's avatar
szekanggg
New member | Level 2
2 years ago

I can't restore files deleted on May 11 2024, why?

unable to restore files deleted on may 11 2024, tried rewind and under events, still unable to, please assist, thank you

FAQ
restore

1 Reply

  • Jay's avatar
    Jay
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Hi szekanggg, thanks for bringing this to our attention.

     

    Could you let us know what plan you have on your account according to this page?

     

    Do you know if you purchased a paid plan or any extended version history?

     

    This will help me to assist further!

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