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MultiKoopa's avatar
MultiKoopa
Helpful | Level 7
2 years ago
Solved

I can't use Shift + delete for my folders due to new "delete for everyone" pop-up message.

I am unable to shift+delete any folder inside my dropbox folder so I can skip the recycling bin. This seems to be connected to this new popup about asking if I'm sure I want to delete for everyone. W...
Delete
desktop
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  • MultiKoopa's avatar
    MultiKoopa
    2 years ago

    full uninstall and reinstall fixed it. Thank you!

MultiKoopa's avatar
MultiKoopa
Helpful | Level 7
2 years ago

full uninstall and reinstall fixed it. Thank you!

Theresa's avatar
Theresa
Icon for Community Manager rankCommunity Manager
2 years ago

Hi MultiKoopa I am glad to see that you got your issue successfully resolved using a reinstall. 

By the way, I’m Theresa, a Community Manager here at Dropbox HQ 👩‍💻. If you're open to sharing, I’d love to hear how you use Dropbox daily and which features you rely on 🙌.

You never know, we might even be able to share tips to boost your productivity 💪. 

Looking forward to hearing from you,

T 😸 (Dropbox Community Manager)

 

  • MultiKoopa's avatar
    MultiKoopa
    Helpful | Level 7
    12 months ago

    Well, unfortunately, the problem is now back. Was there an update in the last 2 months? Will I need to uninstall and reinstall it every time to fix this?

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