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Scott B.14's avatar
Scott B.14
Explorer | Level 4
5 months ago

I forgot to save a file and now I can't recover it - What can I do?

on 7/21/25 i forgot to save a file. Now I can't recover it, any suggestions?

2 Replies

  • Hannah's avatar
    Hannah
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    5 months ago

    Hi there, Scott B.14, thanks for posting to the Dropbox Community.

    Can you let me know a bit more about your process?

    How are you editing the file? What kind of file is it? Are you editing it through Dropbox directly, or through a third party app?

    Generally, if the file is not saved to your Dropbox account, you won't be able to retrieve it through Dropbox.

    But if you're using a third party app, perhaps you can find it in the app's version history, if they offer one.

    Let me know!

  • Megan's avatar
    Megan
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    5 months ago

    Hi Scott B.14!

    A quick follow-up to our last message! Let us know if you still need assistance or if everything is working as expected. 
     

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