Forum Discussion

eleacarey's avatar
eleacarey
New member | Level 2
2 years ago

I got a notification about a new comment, but when I open the file in Word, the comment isn't there.

My colleague commented on text documents and I got notifications. I open the document in the uneditable version and I can see the comment. I open in Word for Web and it says there are no comments. I ...
edit
Organize
Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Hey eleacarey, thanks for the swift reply! 

 

Is it possible that you're running any plugins or extensions that could be causing issue with loading the visual elements of the page properly? 

 

Have you both made sure there aren’t pending updates to be installed on your browser? 

eleacarey's avatar
eleacarey
New member | Level 2
2 years ago

No, it's nothing like that. Dropbox just isn't as good for co-editing as Google Docs. I found a workaround but I won't use Dropbox again for a project like this. 

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