Forum Discussion

Mary Ann1's avatar
Mary Ann1
New member | Level 2
2 years ago

I got an email about deleted files, but I didn't delete them

I received an email from drop box:  "You recently deleted 1033 files from your Dropbox account. If you want these files back, you can still restore them"   I didn't delete these files, is this au...
restore
Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Could you clarify exactly what you mean by using a snipping tool event, step-by-step, for me to understand what is happening?

Mary Ann1's avatar
Mary Ann1
New member | Level 2
2 years ago

I use Microsoft Snipping Tools. When I right click my mouse on the icon on my task bar, I see all the recent screen shots saved in the last few days, using the same file names that were deleted. So I went into setting and I see "Snipping Tools" is set to automatically save screen shots. I did not see a option to annually purge files saved or where it is being saved. But, I'm convinced these are worthless files and okay they were purged. I did undo the Auto save in settings, so I should not have a massive delete in the future. No confirmation, but I think "Snipping Tools" deleted the files.  Thank you for working with me to resolve my concerns.

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