We’re Still Here to Help (Even Over the Holidays!) - find out more here.
Forum Discussion
Michelle50
2 years agoNew member | Level 2
I have an Excel file that I worked on for hours and it's just gone.
I have an Excel file that I worked on for hours and it's just gone, no where to be found. I have tried everything that has been suggested. It's not in the deleted files or recycle bin. I went to Eve...
Mark
Super User II
2 years agoSo if you downloaded it where did you download the file to? go back there and check for it - it should still be there
File -> Open on Excel may also work
Michelle50
2 years agoNew member | Level 2
I downloaded it to Excel but it's not even in my recent files there either. So bizarre.
- Rich2 years ago
Super User II
Michelle50 wrote:
I downloaded it to Excel but it's not even in my recent files there either.
You don't download to an application. You download a file to a location on your computer, and then open the file in an application. Even if you just say Open during the download, the file is still saved somewhere on your local drive first. Check your usual downloads location, as well as whatever your Temp folder is.
- Michelle502 years agoNew member | Level 2
I did find that but it's just the csv without all the changes I made.
- Rich2 years ago
Super User II
Michelle50 wrote:
I did find that but it's just the csv without all the changes I made.
Then most likely those changes weren't saved. If they had been, there would be an XLSX file saved somewhere on your local drive. If you search your entire drive for that filename and you don't find it, then the file wasn't saved. Also, try this.
About Delete, edit, and organize
Solve issues with deleting, editing, and organizing files and folders in your Dropbox account with support from the Dropbox Community.
The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!