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Ace_2920's avatar
Ace_2920
Explorer | Level 3
3 years ago

I joined a Dropbox Business team, and my files are missing from my personal account.

Hello,   I hope someone can help me. I have a dropbox account wayback 2015. I am still able to access it until recently my boss decided to try dropbox for our team. So since my personal account a...
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Ace_2920's avatar
Ace_2920
Explorer | Level 3
3 years ago

 

Hello Hannah,

 

Right, it should not affect my personal email.

But I honestly don't know what happened 😞

 

I have attached a screenshot of my dropbox account. My personal email is the one highlighted in red. The email below is my business email.

I just want to retrieve the files I have on my personal account.

 

Thank you,

Hannah's avatar
Hannah
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

I understand your frustration, Ace, this is quite strange for sure.

 

Just out of curiosity, can you check your team account and see if you have any files in the folder with your name on it?

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