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I logged into my account and all my files are completely gone
I logged into my dropbox account and all my files are completely gone. There's nothing in deleted or history. It looks like a brand new account. How do I get them back?
I logged in last month in March 2025. All my files were there. I made some modifications to couple files then logged out. I did not set up multiple accounts. I do not understand why the files are missing. I have had this account for over ten years. No I do not have any computers connected to the account. I log in through the browser.
Walter
Dropbox Community Moderator
Dropbox Community ModeratorIn that case, do you see any signs of your missing files in your events page?
This is the place where all uploads, edits, and deletions are normally logged, so it should give you a hint sunshineandbeaches1
I already answered this question. There's no events beyond me logging in that day. My files and pictures from over ten years have just disappeared when they were all there in March 2025. I had deleted a few pictures but not the all the files. I'm pissed.
- Mark
Super User II
My files and pictures from over ten years have just disappeared when they were all there in March 2025
They arent on this account then - and weren't. If they had been deleted in March they would be showing on Events. Every action for at least 6 months shows and lists on events.
Check for other Dropbox accounts via an email search on no-reply@dropbox.com
