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sunshineandbeaches1's avatar
sunshineandbeaches1
Explorer | Level 3
8 months ago

I logged into my account and all my files are completely gone

I logged into my dropbox account and all my files are completely gone. There's nothing in deleted or history. It looks like a brand new account. How do I get them back? 
Delete
restore
Mark's avatar
Mark
Icon for Super User II rankSuper User II
8 months ago
sunshineandbeaches1 wrote:

I do not understand why the files are missing

If events is empty they were never on Dropbox unless they are shared and you have been removed from them - http://www.dropbox.com/share 

sunshineandbeaches1's avatar
sunshineandbeaches1
Explorer | Level 3
8 months ago

No, they were not shared links, they were pictures and files I uploaded in numerous file folders to dropbox over time period of ten years. They've been in dropbox. They were in dropbox in March 2025 and I logged in now and EVERYTHING IS MISSING. I'm not understanding why you can't seem to understand the simplicity of my issue

  • Mark's avatar
    Mark
    Icon for Super User II rankSuper User II
    8 months ago
    sunshineandbeaches1 wrote:

    I'm not understanding why you can't seem to understand the simplicity of my issue

    I do. But, what you are saying isn't possible - if they were on in March and not now Events would be showing it. That is the simple fact of it. If Events isn't showing it they WERENT on this account (unless, as I said, they were shared) OR were permanently deleted by somebody - but that would have to be done by you logging on 

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