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Forum Discussion
I need to get a folder back to the way it was a week ago. How do I do that?
I need to get a folder back to the way it was a week ago. How do i do that?
Megan
Dropbox Community Moderator
Dropbox Community ModeratorHey Holthouse, I definitely understand your frustration, and your need to access the folder in question.
However, please keep in mind that our specialized agents usually have an approximate 24-hour window before they can review your case along with the info you've provided, and then reply back to you.
The best course of action would be to wait for Samuel's reply, and then share any info or worries you might have with him. I'm suggesting that, since we don't have the necessary account-visibility and tools here in our Community to help with that request.
If you need anything else, give me a shout.
Thank you, Megan. Would you please let Samuel know that my assistant inadvertently sent my response to the wrong email address. Is there any chance he can work on my issue this morning? This is day 11. Please :)
