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InvertedPilot1's avatar
InvertedPilot1
Explorer | Level 3
3 years ago

I openned drobox today with a WELCOME TO DROPBOX message. Everything is gone.

I openned drobox today with a WELCOME TO DROPBOX message. Everything is gone. There is nothing in deleted items although there should be something for 30 days. Nothing was permanently deleted.  I...
restore
Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Hi InvertedPilot1, thanks for bringing this to our attention.

 

Just for clarification, is this the first time you've logged into your account after 10 years?

 

This will help me to assist further!

InvertedPilot1's avatar
InvertedPilot1
Explorer | Level 3
3 years ago

I do not think there is anything nefarious.  But I really need to find out what happened to the files.  It appears my account was reset. Thank you . 

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