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JoanaSilva01's avatar
JoanaSilva01
New member | Level 2
2 months ago

I permanently deleted some deleted files and then my files were gone - can I recover them?

I was in the 'Deleted files' folder and permanently deleted the items. When I returned to the main page, all my folders were gone. How can I recover the files from the main page and understand what h...
Delete
File access
Vicker's avatar
Vicker
Icon for Super User rankSuper User
2 months ago

Hi, JoanaSilva01​ ,

Please try accessing the home of your Dropbox account at the following URL and see if the issue persists.

https://www.dropbox.com/personal

Just wanna ensure you are at the right location.

Cheers
Vicker

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