Forum Discussion

NAK's avatar
NAK
Explorer | Level 3
7 months ago

I received an email that content shared with me will be permanently deleted. Can it be recovered?

I got this message via email Some content currently shared with you that’s owned by the xxx team on Dropbox will be permanently deleted i don't recall being part of a Dropbox team and this folder...
Delete
restore
Mark's avatar
Mark
Icon for Super User II rankSuper User II
7 months ago
NAK wrote:

i don't recall being part of a Dropbox team and this folder was owned by me, not anyone else.

You must have been to have received this email - I also got it. The email was not you as owner but you as a member of it as part of a shared folder. 

NAK wrote:

I'm missing a very important folder and i cant find a way to retrieve it.

Dropbox allegedly has the option of retrieving deleted files within 30 days

Has the deadline on the email passed? If so, as the email said, its not recoverable. Data is recoverable if deleted by you. However, this isnt, this was deleted by Dropbox (with warning) and once that happens its lost permanently. 

NAK wrote:

and i cant find a way to contact anyone in Dropbox support to sort this out.

There is no way to recover the data I'm afraid. Its permanently deleted - as the email said, if the date of deletion has passed. 

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