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I received an email that content shared with me will be permanently deleted. Can it be recovered?
I got this message via email
Some content currently shared with you that’s owned by the xxx team on Dropbox will be permanently deleted
i don't recall being part of a Dropbox team and this folder...
But im not a member of any team.
And I should have 30 days to recover a deleted file.
This is crazy!
There must be some way to reach someone in support to retrieve the folder.
The whole idea of Dropbox is having secured and backed up files on the cloud.
If they can just email me that in a few days its gone, what's the point?
Megan
Dropbox Community Moderator
Dropbox Community ModeratorHey NAK, let's jump right into this!
Even if your account isn't part of a team, there's a chance that you were a member of a shared folder coming from this team.
When you visit your sharing tab online, can you find the folder there? Also, what do you see when reviewing your events page?
Keep me posted, and we'll take it from there!
Hey Magan
Thank you for your response.
I looked into both links you sent.
The folder does not appear in the sharing tab.
In the events page there are two separate lines related to the folder.
The first one, according to date, is a line that says that I added a CSV file (the file that lists the folder that was deleted.
The second says I removed my own access to this folder.
Clearly, I did not do any of these. I did not add a CSV file and I did not remove access to any folder.
And how can one remove his own access to a folder?
- Nancy
Hey NAK! Let me jump in here, too.
Can you send me a screenshot of what you see at your Events page? I’d also like one more visual of what you see here.
- Mark
Super User II
The second says I removed my own access to this folder.
And how can one remove his own access to a folder?
You can leave a share via http://www.dropbox.com/share by clicking on the option to do so. If Dropbox, in this case, removes them this would also do the same thing.
The first one, according to date, is a line that says that I added a CSV file (the file that lists the folder that was deleted.
This was a file added by Dropbox, as per the email, telling you what was being removed.
You may not have done it, but, Dropbox did - with warning. Although, I agree, 14 days wasnt a long time (and I raised that myself when I got the email). However, unfortunaely the files arent recoverable via Dropbox now.
Do you still have any computers connected to Dropbox that had them locally? You should still have them there.
I never joined a team. I can't find any sign I was ever part of a team.
My guess is that, at some point, even many many years ago you set it up as a Team - albeit by accident (as was quite common at the time). The way Teams and Shares work is very similar but with some slight differences. Its also possible to be the only person in a team so you may not have noticed - until they emailed you.
