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dan231's avatar
dan231
Explorer | Level 3
3 years ago

I want to quit dropbox

Help!  I don't want to use drop box anymore.  How do I get all my files off it and back on to my desk top?  thanks very much 🙂 

5 Replies

  • Jay's avatar
    Jay
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    Hi dan231, thanks for your message.

     

    Do you have the Dropbox desktop application installed on your machine, or are you accessing your files from the site only? 

     

    This will help me to assist further!

  • dan231's avatar
    dan231
    Explorer | Level 3
    3 years ago

    Just through the website.  I'm on a macbook 🙂 thanks

  • Nancy's avatar
    Nancy
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    Sorry for jumping in, dan231, and thanks for the clarification!

     

    Had you previously enabled computer backup (for your Mac’s main computer folders) or would you just like to download all of your Dropbox files locally to your computer?

  • dan231's avatar
    dan231
    Explorer | Level 3
    3 years ago

    I've worked out how to see all my files on my mac, but how do I stop using dropbox? 

     

  • Nancy's avatar
    Nancy
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    If you have the Dropbox app installed on your computer, you can unlink/log out of your Dropbox app with the steps described here and then, uninstall it from your device with these steps

     

    In case you’d like to go ahead and delete your Dropbox account after that, please check this Help Center article (just make sure you’ve downloaded all of your files first, as it won’t be possible to restore anything after you’ve deleted your Dropbox account).

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